• | First point of contact for client services | |
• | Keep regular communication (regular calls, visits, and emails) and quarterly reviews | |
• | Identify opportunities for improved vendor relationships | |
• | Make program recommendations | |
• | Provide industry updates, including information on new products and services | |
• | Survey clients for feedback to ensure we meet high standards |
• | Group travel | |
• | National and international rail bookings | |
• | Visa and passport procurement | |
• | Airport parking and meet and greet services | |
• | Executive cars | |
• | Airport assistance | |
• | Private aircraft charter services worldwide | |
• | Disaster recovery programmes | |
• | Local and international representation | |
• | Courier service | |
• | Concierge services |