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  • United will close its call center in India in April, and will eliminate its customer-relations phone number altogether at the end of that month. Customers with compliments or complaints will have to e-mail United or write a letter. A spokeswoman for the airline explained that United would be able to respond better to people because customers include more detail when they write, enabling the airline to craft a detailed response.
  • Cruise.com has launched its new "Virtual Cruise Lecture Series," which will allow consumers, whether a first time cruiser or a seasoned sailor, to take a complimentary interactive virtual tour of almost every aspect of the cruise experience from the comfort of their own home. Consumers can view the presentation schedule and register for the complimentary seminars at Cruise.com.
  • Hilton Hotels, one of the world's largest lodging firms, is moving its corporate headquarters -- and several hundred jobs -- to the D.C. region this year.
  • Due to uncertain future economic conditions and falling demand for air travel Airtran and Southwest are extending their "winter sales" into summer and fall inventories offering deep discounts. Advance purchase required and deadline dates apply. Call Omega's Leisure office 800-756-6342 for reservations.
  • The State Department has issued an alert cautioning U.S. citizens heading to Mexico of a surge in drug-related murder and mayhem south of the border that has left more than 6,000 people dead. Although, the greatest increase in violence has occurred near the U.S. border the State Department has urged travelers to be vigilant in unfamiliar areas and be conscious of their surroundings at all times.
  • The State Department warns U.S. citizens of the risks of travel to Sudan and recommends that American citizens defer all travel to Sudan due to uncertain security conditions following the expulsion of NGOs as well as harassment of humanitarian aid workers, employees of non-governmental organizations, and westerners in general.
  • They also warn U.S. citizens of the risks of traveling to Madagascar, and recommend deferring all but essential travel to Madagascar because of escalating civil unrest stemming from a political rift between supporters of the former mayor of the capital city of Antananarivo and the government of Madagascar.
  • U.S. citizens who travel to Algeria are urged to evaluate carefully the risks posed to their personal safety. Terrorist attacks including bombings, false roadblocks, kidnappings, ambushes, and assassinations occur regularly, particularly in the Kabylie region of the country.
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